Shipping & Returns

We usually ship international order by EMS, TNT and DHL, deliver to major destinations like US, Canada and some other European countries only take around 6-9 days. Orders maybe delayed due to bad weather, incorrect address information, or availability of the product.

We shall ship the items in 12-48 hours once your payment is cleared , most of the clients will receive tracking number in less than 2 business days!

We are committed to providing high quality shoes to our customers. If you receive damaged shoes we unconditionally guarantee to provide a refund or replacement at no cost to you, upon receiving proof of damage. Returns and Exchanges will only be accepted if they are requested within 2 weeks of receiving the order.

Returns and exchanges are accepted on merchandise within 48 hours of receipt for items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Please contact us at first, we shall give you the correct address to receive shoes. Footwear returns and exchanges must include the original shoe box in its original condition. Damages to or omission of this box from your return/exchange may result in a fee.

PLEASE NOTE: Initial or return shipping and handling charges are non-refundable.

Once your package has been received at our site, your refund will be processed in the original form of payment within 24 Hours. You will be notified via email to the address listed on your account once refund finished. Please note that your banking institution may require additional days to process and post this transaction to your account.
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